At MobiFlow, we want your shopping experience to be smooth from checkout to delivery. Here's everything you need to know about our shipping process.
Processing Time
Your order will be shipped the day after it is processed.
Shipping Time
Under normal circumstances, estimated delivery time ranges between 7 and 15 business days.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order details.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.
Customs & Import Duties
For international orders, please note that your order may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.
Delays
Please note: during holiday periods, delivery may take longer than usual. The actual delivery time for all orders depends on the logistics provider's actual delivery time — the estimated delivery time we provide is for reference only.
Please also note that delivery may be delayed due to weather conditions.
Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, please contact us at mobiflow.shop@gmail.com and we'll help track it down.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.